How to Professionally Answer a Business Call

How to Professionally Answer a Business Call

Working in an overflow answering service, there is one thing that you learn pretty quickly – how to answer a business call. When you are on the phone all day, you learn pretty quickly to pick up on the cues as to how your delivery was received and when the way...
Plumbers – Get More Clients with a Plumbing Answering Service

Plumbers – Get More Clients with a Plumbing Answering Service

Running a successful plumbing company is not easy. You have to manage your employees, stay up on all of the latest tools and trends, stay on top of your inventory, and keep up with payroll and taxes. But none of those things matter if you do not have the single most...
The Benefits of a Call Center for Real Estate Agents

The Benefits of a Call Center for Real Estate Agents

A good real estate agent works hard. And you have to be available to your clients all the time in order to offer them the service that they expect. The trouble is, no matter how busy you are, and how many clients you have, there are only 24 hours in a day. And...
Why You Need a HIPAA Compliant Medical Answering Service

Why You Need a HIPAA Compliant Medical Answering Service

As a hospital, medical office, or dental office, there is no question that you need a HIPAA-compliant medical answering service – both for the protection of your patient’s privacy and to protect your liability. So as you are searching for the right medical...
3 Simple Phone Tips To Make A Prospect More Likely To Buy

3 Simple Phone Tips To Make A Prospect More Likely To Buy

I know that you have heard the saying that people are more likely to buy from someone they know, like, and trust. But how do we develop that kind of a relationship when we start with a phone call? Of course this does take time, and there are no simple tips that will...