24/7 Live Answering Service

By Friendly and Professional, 100% US Based Operators

We Put Your Customers First

Join Our Family

We have been a family-run business since 1990. We keep our clients and our staff because we have developed a family relationship.

Never Miss Another Call

Our friendly and professional operators are standing by 24/7/365 to answer your calls and to represent your company just like you would.

How It Works

We Help You Charge More

64% of people say that customer service is more important than price when it comes to making a purchase decision. Translation: If you have amazing customer service, you can charge more.

Services We Offer Nationwide

Don’t Let Voicemail Happen

80% of people will hang up rather than leave a voicemail. Let us make sure that you don’t miss any calls… or any customers.

Featured Clients

Services We Offer Nationwide

PCN provides 24/7 live telephone answering and receptionist services for businesses across the United States.
Every call is answered by a real, U.S.-based operator who follows your instructions and represents your brand with professionalism and care.

Our Core Answering Services

24/7 Answering Service

Never miss a call—day, night, weekends, or holidays. Our trained operators answer in your business name and handle calls the way you want.
Learn more about our 24/7 answering service.

Bilingual Answering Service

Serve more customers with live Spanish–English support. Our bilingual answering service ensures every caller is understood and handled with care,
no matter which language they speak.
Explore our bilingual answering service.

Virtual Receptionist Service

Give your business a professional front desk without the overhead. Our virtual receptionists manage calls, transfers, and messages so your team can stay focused.
View our virtual receptionist service.

After-Hours and Overflow Answering

Busy periods and after-hours calls don’t have to mean missed opportunities. We handle overflow and after-hours calls so your customers always reach a live person.
After-hours answering service and
overflow answering service.

Appointment Scheduling and Message Taking

We help your business run smoother by scheduling appointments, capturing detailed messages, and delivering them quickly to your team.
Appointment scheduling service and
message taking service.

Call Center and Customer Support Services

For higher-volume environments, PCN provides scalable call center and customer support outsourcing solutions with live, U.S.-based agents.
Call center services and
customer support outsourcing.

Industries we work with

As you can see from our featured clients above, we work with a lot of medical offices and hospitals, but we work with many other industries as well. Here are some of the industries that we work with most often.

• Accountants
• Government Offices
• Lawyers and Law Offices
• Medical Offices and Hospitals
• Property Management Companies
• Real Estate Offices
• Small Businesses
• Construction/Trades

Why Choose PCN for Your Answering Service Needs?

When businesses search for a telephone answering service, they’re looking for more than just someone to pick up the phone. They need a trusted partner who will represent their brand with professionalism, warmth, and accuracy. That’s exactly what PCN delivers.

For over three decades, we’ve built a reputation as a leading answering service provider for companies of every size. From solo entrepreneurs to large healthcare groups and government offices, our clients count on us to:

• Provide 24/7 coverage so they never miss a call, day or night.
• Deliver personalized service with call scripts tailored to their business.
• Improve customer satisfaction by ensuring every caller speaks with a live, friendly operator.
• Increase revenue opportunities by capturing every lead and inquiry.
• Lower costs compared to hiring in-house receptionists or after-hours staff.

When you partner with PCN, you’re not just hiring a call center—you’re joining a family-owned business that takes pride in caring for your customers like our own.

The PCN Difference

What sets our telephone answering service apart?

• 100% U.S.-based operators who understand your customers and your business.
• Scalable solutions designed for small businesses, growing firms, and enterprise-level organizations.
• Industry expertise spanning medical offices, law firms, property management, contractors, real estate, and more.
• Flexible pricing that allows you to get exactly the coverage you need without unnecessary overhead.

We know that choosing the right answering service is an important decision. That’s why PCN focuses on delivering real value: better customer service, fewer missed calls, and peace of mind for business owners and managers.

Get Started

Don’t let another call go to voicemail. With PCN’s 24/7 answering service, your business will always be open—ready to serve your customers and capture new opportunities.

Click the button below to more about our nationwide telephone answering service and discover how PCN can help you grow.