Virtual Office Services

Your phone is the most important communication device in your office. Sure email is huge, but for the most part, a new prospect’s first communication with your business will be through the telephone. And while a missed call might not seem like that big of a deal, the statistics say that over 80% of first-time callers will hang up and call one of your competitors rather than leave a voicemail message.

The days of leaving missed calls to your voicemail are over. New customers are simply too expensive, and providing excellent service to existing customers is too important. But hiring a receptionist full-time is expensive, so what is a business to do?

PCN’s Virtual Office Services

PCN’s virtual office service gives your callers a friendly and professional voice to speak to 24 hours a day, 7 days a week, 365 days a year. Our operators are trained to answer your calls quickly, according to your script, and to follow your instructions completely. And if you want us to, we will answer your calls as if we are a part of your office – your callers will never know that it is our call center taking your calls. Small business clients love this service as it makes them appear a much larger operation to their prospects.

You Have Options

PCN’s virtual office services are very flexible. If you need us to answer your calls full-time, we can do that. If you need us as an overflow or a backup for when you or your staff are unable to answer the phone, we can do that. If you need us to answer after business hours, we can do that as well. Whatever your virtual office needs are, we can tailor a package that will meet your needs and exceed your expectations.

We know that we will exceed your expectations because we offer an amazing answering service. We train our friendly and professional operators to answer the phone quickly and to follow your instructions completely. We will treat your customers like you would treat your customers. We know that you are trusting us with great responsibility and we take that very seriously.

Also, if you are running an advertising campaign, we offer lead capture services to make sure that you don’t miss any of the precious leads that come in. We will answer every call, get the pertinent information from the callers, and vet them to make sure that you get the contact information from every real lead and are not bogged down by all of the spam and scam callers that come with running ads.

We would love the opportunity to prove to you how great our service is. We offer a free trial of our service because we know that if you try us for a week, we will earn your business for life. Give our virtual office services a try and you will wonder how you got by without us!