Live Telephone Answering Service in Santa Ana, CA
Whether you are a small business, a medical office or hospital, a legal office, a governmental agency, a non-profit, or anything else, we can tailor a plan that will meet your unique communications needs.
We Know That All Santa Ana Businesses Have Different Communications Needs
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24 Hour Answering: Tired of having to have your phone with you and on at all times so you don’t miss any calls? With our 24-hour answering service you can break free from your phone (within reason) and still provide the service that your clients expect. If you are not available, one of our friendly and professional operators will be available to answer, take a message, and patch it through to you if it is important.
Lead Capture: Advertising costs money, but if you are not available to answer the phone when a prospect calls, you are wasting your advertising budget. Statistics show that the majority of people will not leave a voicemail with a new business – they will call one of your competitors. With our lead capture services, your callers will always reach a friendly and professional voice, no matter what kind of call volume your ad campaign brings and you will never miss a new customer.
Frequently Asked Questions: We find that the vast majority of your callers will have one of a few common questions unique to your agency. Our operators are trained to answer these common questions (with information provided by your agency) so that we are able to fully serve your callers without having to involve your busy staff. This means more time for your staff and that your agency is able to serve many more people.
Never Miss Another Call
Our friendly and professional operators are standing by 24/7/365 to answer your calls and to represent your company just like you would.
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PCN also offers its 24 hour live answering service throughout all of Anaheim, California.