When what you do all day is talk on the phone, you get to learn a little something about customer service. I’ve been with PCN for quite some time now and they are amazing at making sure that we are well trained in customer service. They asked me to write up a...
The success of your small business is often measured by the satisfaction of your customers. That is why so many capable entrepreneurs put a premium on customer service. From big companies like Starbucks and Zappos to neighborhood cafes passionate about satisfying both...
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